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d('<TR><TD BGCOLOR=#2764C7 ALIGN=CENTER><B><FONT FACE="ms sans serif, geneva" SIZE=2 COLOR=#FFFFFF>Top 10 New Classes on UniversalClass</FONT></B></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/crn/7550010.htm">Novel Writing 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> From character and plot-conflict development to infusing a unique style and specialized writing techniques, the steps to writing a novel--while not utterly impossible--do require a dedicated, disciplined approach.     By committing to the steps outlined within this course, aspiring (and even experienced) novelists can find the structure they need to create a well-crafted manuscript, one they will be proud to shop to potential agents and publishers.     While some creative types may balk at the idea of adhering to a framework, the truth is that following such guidelines actually frees up writers to focus on the genesis and flow of ideas as opposed to be bogged down by the myriad of format and publishing style particulars.     That is why we have provided you with insights into how, from start to finish, you can develop the varying elements of your novel: characters, plotlines, setting, tone, conflict, climax, and resolution/denouement. Labeled as dramatic construction, every novel ought to have a foundation in these basic principles.     Plus, we will help take you one step further by offering you the specifics as to what is required to submit your completed work to potential agents and publishers. With an end goal in mind, this will help inspire you to actually finish your novel.  Outfitted with both practical and creative writers\' tools, there is no reason you can not successfully write a novel and get it published.   If indeed you are truly committed and willing to invest the necessary time and effort to put your literary skills to the test, there should be nothing, absolutely nothing, stopping you from producing memorable prose.   <FONT COLOR=#BE1E01>M. Merritt</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/learn-gardening-basics.htm">Introduction to Gardening</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> Does spring weather make you wish to get your hands dirty in the garden? Is your neighbor\'s garden the envy of your eye? Have you always wanted to start a garden but just were not sure how to start? The easiest way make this decision is to take a class that will guide you step by easy step through the process of deciding what kind of garden you wish to start, where to place it, how to be certain that the soil is ready and good for growing, how to know what to plant and where to plant it.  Basic Gardening will take you from the basic plant parts, and why they are important all the way to the production of fruit. You will discover the importance of having good soil, and what that means, and how to correct it in your yard. The gardener\'s best friend is the composter, and the beginning gardener needs to understand just what composting is and why that is such an important skill. Becoming more aware of the ecology of our world and how we can work with it rather than against it is a very important lesson.  You will also learn about plant hardiness and planting zones; about the most important date in a gardener\'s life: the date of the last spring frost. You will learn about plant propagation, the proper care of seedlings, and how to care for newly transplanted additions to your garden. You will even learn how to repel pests and attract butterflies and hummingbirds to your yard. Basic Gardening is a class to give the novice gardener all the basic information necessary to begin the most popular U.S. hobby to date: gardening.  <FONT COLOR=#BE1E01>C. Chouinard</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/mediation-training.htm">Mediation 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2>  The individual who pursues a career as a mediator can look forward to a job that is personally satisfying and financially rewarding.  With its emphasis on fairness and cooperation, this career is an ideal choice for those who are empathetic and want to help others bring their conflicts to a positive resolution.  Mediation allows the parties involved to reach resolutions more quickly, inexpensively, and amicably than may be possible through the court system.  This  Mediation 101  course is not only geared toward those who are interested in learning what it takes to become a professional mediator, but it also makes a great tool for those who will be involved in any aspect of mediation. By explaining the stages involved in the process, as well as clearly outlining the roles each party plays, this online class can help reduce anxiety and answer any questions that might have arisen over the issue of whether or not mediation is the right alternative for a particular case.  From the basics of defining just what mediation entails, to the more in-depth issues surrounding mediator liability, this course creates an excellent starting point for those who would like to have a solid understanding of the process. This class also covers the types of information necessary to determine whether or not a case is a good candidate for mediation, the confidentiality issues involved, and what follow-up activities can be expected. Additionally, each section concludes with a quiz that allows you to assess your comprehension of the information presented.  <FONT COLOR=#BE1E01>M. Money</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/confidence-building-101.htm">Confidence Building 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> This course on building self-confidence reaches beyond the standard self-help program by addressing the core issues surrounding confidence problems and exploring how to reprogram our brain&#8216;s negative self-talk. Based on the concept that we come into this world with a strong sense of self-esteem, this course encourages students to recognize that low self-esteem is often the result of mistaken perceptions about ourselves that start in childhood. Journaling exercises help the student organize and understand exactly what triggers his or her personal lapses in confidence.  This course delves into crafting succinct, personalized affirmations as well as visualization techniques for reframing the self-concept. Confidence busters, such as procrastination and cognitive dissonance are discussed at length, as well as the healing associated with forgiveness and service to others. Building self-confidence is not a course to be taken lightly, rather, it is designed for those who are sincerely ready to create positive changes in their self-perception.  <FONT COLOR=#BE1E01>D. Mithaug</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/how-to-communicate-effectively.htm">Effective Communication 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> Communication influences all factors of your life. From daily interactions with strangers on the street to the way you present yourself in the board room, the way you communicate is a reflection of who you are and the way you establish relationships with those around you.    Although there are many sides to communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact), there are a few basic fundamentals that span across the nation and around the globe. By understanding the way you communicate and increasing your knowledge of conflict resolution and negotiation, you can increase your probability for success with others.  Whether you are working in the business community, strengthening your personal relationships, or simply seeking to increase your comfort in reaching out to others as a whole, effective communication is your bridge from potentially hazardous misunderstandings to personal--and professional--success.  <FONT COLOR=#BE1E01>D. Mithaug</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/caring-for-seniors.htm">Caring for Seniors</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> Caring for a senior or elderly relative or friend or client at home may be one of the most gratifying and rewarding experiences of a lifetime, but is one that may also be filled with frustration, physical and mental weariness, and at times, resentment. Understanding the challenges and responsibilities of elder care, learning how to deal with day-to-day challenges and providing a safe and senior-friendly environment to loved ones is essential in the caregiving process. Encouraging seniors to stick to medication schedules, preventing dehydration and providing proper hygiene are essential in long-term care scenarios.  Learning how to safely transfer seniors in a variety of scenarios while at the same time protecting the caregiver are essential, as is learning how to deal with security and safety in the home of a senior diagnosed with Alzheimer\'s. Caring for seniors in a home environment also means providing care for the caregiver. Time-outs, support, dealing with difficult family members as well as the emotional, physical and mental strains of caregiving are addressed in this course.  Dealing with behavior problems such as aggression is also discussed, as are recognizing and preventing situations of senior abuse. Learning how to identify the warning signs of senior abuse and dealing with feelings of anger, resentment and stress are addressed in this course, and are as important for caregivers as they are for all   family members.  Finally, learning about community options for respite and end-of-life or hospice scenarios will help caregivers provide the best in effective, efficient and quality home care for seniors.        <FONT COLOR=#BE1E01>S. Kahre, RN</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/learn-mathematics.htm">Math All-In-One (Arithmetic, Algebra, & Geometry Review)</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> This self-paced  All-In-One Math Course reviews the basics of arithmetic, algebra and geometry. This condensed course covers the following material:       -Arithmetic: reviewing the use of numbers, signs and symbols, how to perform various operations, how to solve problems with Fractions, Percents and Decimals, and much more.     -Algebra: reviewing Linear Equations and Inequalities, how to solve various word problems, how to simplify and factor numbers, and much more.     -Geometry: reviewing Geometric Concepts and Relationships, Understanding Measurements of Congruence and Similarity, the Pythagorean Theorem, and much more.    This compact course is an ideal crash course for anyone needing review or instruction in these math areas or anyone who wants to improve results on high school or college exams.  If you want a jump start before starting college or just interested in learning how to solve Math problems this is the course for you.  <FONT COLOR=#BE1E01>J. Tsung</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/crn/33792.htm">Writing Improvement 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> We know that effective writing will help students in their coursework but it\'s equally important to write well in the workplace. If a job interviewer is considering two qualified candidates, the candidate who can write well will have the edge. If you\'re interested in improving your basic writing beyond correct grammar and punctuation, this course will help you. The more you write, the more confidence you will have in your abilities as a writer.     The best grammar and punctuation in the world can still produce average or even poor writing if you don\'t know how to use the sentences properly or which type of sentence works best to get your point across.  By the same token, if you can write lyrical sentences but you string them together into paragraphs that are a tangled mess, the sense and impact of each sentence is lost.     This course is designed to give students the most flexibility and independence. You set your own schedule and learn at your convenience. Just because this course is online doesn\'t mean you\'re left on your own. The instructor will be reviewing and grading assignments and is always available to answer questions through email.     This course assumes you have a high school reading and writing level in English, and that you understand sentence structure, grammar and punctuation.       <FONT COLOR=#BE1E01>D. St.Val</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/learn_telephone_skills.htm">Telephone Skills and Quality Customer Service</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> Today\'s consumers have a variety of options for shopping, obtaining services and getting the help they need. They can use catalogs, the mail, the Internet and face-to-face contact, yet telephone customer service is still the first choice for most customers when they have questions or a problem that needs to be resolved.     In order to ensure your customers or clients are happy with the customer service they receive, it\'s even more important for you to provide exceptional customer service, including outstanding telephone service. Consumers expect better service than ever before, and the limitations of telephone communications don\'t exempt you from offering them the satisfaction and resolution they demand.    This course focuses on honing outstanding telephone customer service skills in order to meet customer needs and presenting a professional, knowledgeable image that reflects well on your company. When you have finished this course, you will know everything you need to make your customers feel valued and satisfied even under the most difficult circumstances.  <FONT COLOR=#BE1E01>L. Zavadil</FONT></FONT></TD></TR>');
d('<TR><TD><B><FONT FACE="ms sans serif, geneva" SIZE=2><A HREF="http://www.universalclass.com/i/course/learn-geology-101.htm">Geology 101</A></B> </FONT></TD></TR>');
d('<TR><TD><FONT FACE="ms sans serif, geneva" SIZE=-2> Geology is the study of the world around us and the way it was formed. The study expands beyond the earth and includes the building blocks of the whole universe.   Without the study of geology, it would have been very difficult to build the modern world around us. For one thing, it would have been impossible to locate building materials for our roads, houses, and office buildings. Without ready access to metals like gold, we would never have been able to make the wide range of electrical devices like cell phones and digital cameras that we all depend on.   The study of geology is about more than just identifying rocks or finding mineral deposits. It is the study of how all Earth\'s systems work together so that we can work with nature instead of against it, and we can have a better grasp of the future implications of our actions on the world around us.  An understanding of geology and the Earth\'s systems has become critical in a wide range of fields. It\'s not just miners, oil riggers and college professors who study the story of the rocks: it is also civil engineers, architects, urban planners, government officials, and investors.  In this course, you will learn about: Geology History; Fossils and Earth History--Geologic Time; Fossils and Earth History--The   Eons and Eras; Rock types; Geomagnetism; Plate Tectonics; Recycling and Renewal; Erosion; The Rock Cycle; Rocks and Minerals; Gemstones and Mining.  <FONT COLOR=#BE1E01>A. Graves</FONT></FONT></TD></TR>');
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