Online Class: Emotional Intelligence

no certificate
with CEU Certificate*
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11Lessons
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30Exams &
Assignments -
4,028Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
Emotional Intelligence: The Untapped Powerhouse of Success
In the complex tapestry of human existence, where intellect often takes center stage, there lies a silent yet formidable player: Emotional Intelligence (EI). This comprehensive course seeks not just to elucidate its intricacies but to equip you with the mastery to weave it seamlessly into your daily interactions.
Understanding EI: The Framework
Emotional Intelligence, or EQ, transcends beyond the mere understanding of emotions. It's about discerning the emotions of those around you, aptly reacting to them, effectively conveying your own feelings, and harmoniously functioning within group dynamics.
While IQ, or intellectual quotient, measures cognitive abilities, many experts advocate that EQ holds equal if not greater weight in determining personal and professional success. Unlike the enigmatic geniuses, the majority of us operate in realms where recognizing and satisfying the emotional needs of peers, family, employers, and clientele is pivotal.
Historical Backdrop & Current Models
The lineage of Emotional Intelligence traces back to Charles Darwin's insights on the significance of emotional expression for survival and adaptation. As early as the 1920s, the term "social intelligence" emerged, emphasizing understanding others' motivations. Over time, the spectrum expanded to include both intrapersonal intelligence (understanding oneself) and interpersonal intelligence (understanding others).
Today, we recognize five predominant models of Emotional Intelligence: the Ability Model, Mixed Model, Trait Model, Bar-On Model, and the Genos Model. Each offers unique testing methodologies and avenues for enhancement.
EQ in the Professional Landscape
Emotional Intelligence is not merely academic. In the modern corporate world, EQ is increasingly seen as a key determinant of leadership quality. Companies employ EQ-centric models to refine their managerial talent. However, its application must be genuine, not merely to boost company productivity, but also to enhance the overall well-being of its employees.
What This Course Offers
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EQ vs IQ: Dive deep into the debate. While both play significant roles, understanding the nuances of EQ and its value proposition can shape the trajectory of one's success.
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Diagnostics & Enhancement: Identify your EQ strengths and areas of improvement, and explore methods tailored to bolstering your Emotional Intelligence, regardless of its starting point.
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Practical Applications: Unveil the role of EQ in real-life scenarios. Understand how it influences personal relationships, professional growth, and even leadership potential.
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Holistic Approach: While the course intricately discusses maximizing EI's potential in work settings, it strongly emphasizes its importance in overall mental and emotional well-being.
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Genuine Interactions: Learn the importance of treating every individual as unique. Discover why true Emotional Intelligence transcends generic reactions and demands genuine, tailored interactions.
In Closing
At the heart of Emotional Intelligence lies a powerful promise: while it equips you to navigate the intricate labyrinth of human emotions, its true prowess lies in turning the mirror inward. Understanding oneself, recognizing one's own desires, strengths, and vulnerabilities, holds the secret to authentic success and happiness. This course is your guide to unlocking that secret. Join us on this transformative journey.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. The Role of Emotional Intelligence in Modern Life
As the world digitizes, Emotional Intelligence's role in fostering empathy and understanding becomes even more critical, with potential applications in technology and leadership. Integrating EQ within education and the workplace enhances communication, reduces stress, and creates supportive environments.Lesson 2. The Big Five and Emotional Intelligence: Pathways to Personal Growth
The Big Five personality traits provide a framework for understanding personality differences, while Emotional Intelligence (EQ) allows for managing emotions effectively. Together, they empower individuals to navigate complex emotional and interpersonal landscapes.Lesson 3. Emotional Intelligence: A Journey Through the Ability Model
The Ability Model of Emotional Intelligence, pioneered by Mayer and Salovey, delineates EI as a set of skills essential for processing emotional information akin to classical intelligences, including perceiving, using, understanding, and managing emotions. Modern applications underscore its significance in enhancing leadership, conflict resolution, healthcare, and education by fostering empathy and teamwork.Lesson 4. The Role of Self-Awareness in Emotional Competency
Distinct for its emphasis on personality over ability, Konstantinos V. Petrides' Trait Model of Emotional Intelligence offers a subjective framework based on emotional self-perception and personality traits. This approach, often assessed through the TEIQ, highlights adaptability, emotionality, and sociability as key components in personal and social effectiveness.Lesson 5. Core Aspects of Emotional Intelligence: Practical Applications in Business and Life
The Mixed Model of Emotional Intelligence focuses on developing self-awareness, self-regulation, social skills, empathy, and motivation to enhance team dynamics and communication. By fostering these competencies, organizations experience improved performance and employee satisfaction.Lesson 6. Exploring Emotional Intelligence: Delving into Bar-On and Genos Models
The Bar-On Model offers a holistic approach to emotional intelligence, emphasizing self-regulation and effective social interaction, while the Genos Model focuses on emotional competencies that drive corporate productivity and employee satisfaction.Lesson 7. Debating the Legitimacy of Emotional Intelligence
The debate over Emotional Intelligence's credibility persists due to differing viewpoints on its foundational model and assessment. Nonetheless, EI's practical benefits in enhancing communication and navigating complex relationships remain indisputable in various societal contexts.Lesson 8. Neurodiversity and Emotional Intelligence
Addressing EQ alongside personality and psychological disorders, this lesson reveals the intricacies of measuring Emotional Intelligence in diverse mental landscape scenarios. Focusing on the impact of such assessments, it highlights the distinct challenges faced by those on the autism spectrum and with personality disorders.Lesson 9. Navigating the Complexities of EQ in Personal and Professional Contexts
The ability to regulate one's own emotions is as crucial as understanding others' emotions, and a deficiency in these areas can lead to psychological and interpersonal challenges. Elevating one's EQ enhances not only self-awareness but also equips individuals with the necessary skills to manage personal and social dynamics effectively.Lesson 10. Harnessing Emotional Intelligence: Key to Workplace Success
Emotional Intelligence (EI) enhances workplace success through self-awareness and social skills, allowing individuals to manage emotions effectively and improve interpersonal interactions. As automation rises, emotional intelligence becomes crucial for fostering creativity, critical thinking, and a collaborative work environment.Lesson 11. Empathy and Emotional Intelligence: Building Stronger Connections
EQ relies on a mindful recognition of emotions, clear communication, and empathy to foster deeper connections. Alternative forms of communication, including acts of service and quality time, enhance understanding and relationship building.
Learning Outcomes
- Analyze the impact of Emotional Intelligence on workplace dynamics by describing how it improves team collaboration and conflict resolution strategies.
- Define Emotional Intelligence and differentiate it from Intellectual Quotient (IQ) by explaining their distinct roles in personal and professional success.
- Demonstrate the application of Emotional Intelligence by identifying three techniques to enhance empathy and emotional regulation in interpersonal communications.
- Define the Big Five personality traits and describe their impact on interpersonal interactions.
- Distinguish between the components of emotional intelligence and apply strategies to enhance each component.
- Demonstrate the use of emotions to facilitate cognitive processes like problem-solving and decision-making, according to the Ability Model of Emotional Intelligence.
- Recognize and accurately interpret emotions in oneself and others using the Emotional Perception ability of the Ability Model of Emotional Intelligence.
- Demonstrate understanding of the Trait Model of Emotional Intelligence by explaining how personality traits impact emotional processing and behavior.
- Identify and describe the four major factors of the Trait Emotional Intelligence Questionnaire (TEIQ) and their significance in assessing emotional intelligence.
- Demonstrate the ability to apply self-regulation techniques to manage personal emotions and improve interactions in challenging situations.
- Identify and describe the key components of the Mixed Model of Emotional Intelligence and how they contribute to personal and professional success.
- Demonstrate the practical application of the Bar-On Model in personal development and the Genos Model in organizational performance.
- Define and differentiate the core components of the Bar-On Model and the Genos Model of Emotional Intelligence.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

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Time to complete | 12 Months |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "It was a very helpful course for me and I believe the course material was well-rounded and presented in an excellent format." -- Diane S.
- "This course was very pertinent to the realities of living today, and I was able to reflect upon my own behaviors, as they could be influenced by emotional intelligence." -- Judith J.
- "The instructor's was quick with the feedback I wanted in order to keep going. Very much appreciated! I got my results quickly which was encouraging!" -- Marie M.
- "The instructor was really available all the time of the course and was very helpful to the students. I'm recommending him and I wish to thank him." -- Abdirisak Abdulkadir I.
- "What was most helpful was the Ability model and types of activity, Emotional perception, use of emotion, understanding emotions and managing emotions." -- Rachel M.
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